And, like any pipe, there’s only so much space for things to flow through it. VPNs that perhaps had a dozen workers using them now had hundreds or thousands. Employees that had never worked from home before spent most of the morning configuring their VPN client, while the veteran remote workers and road warriors became frustrated at the speed (or lack thereof) of the network. The refresh cycle of the thumbnail image is about three seconds in ideal conditions but can lag depending on connection speed and data transfer.On that first morning of shelter-in-place orders when remote work went from a nice perk to necessary for survival, one piece of technology dominated IT support tickets across the world.īusinesses found out the hard way that virtual private networks (VPN) were clunky technology, not built for what 2020 would throw at them. The position of each rectangle corresponds to the position configured for each monitor on the remote desktop. If the session is in grayscale mode, the remote monitors are represented by rectangles rather than thumbnail images. You can also select View All to show all the displays attached to the remote computer in the Screen Sharing window. To change your view, click on the thumbnail of the monitor you wish to see. The primary monitor appears in the Screen Sharing window by default. The monitor currently displayed in the Screen Sharing tab will be highlighted. The position of each thumbnail image corresponds to the position configured for each display on the remote desktop. Select the Displays tab to see thumbnail images of all the displays attached to the remote computer. If you are using full screen view while using this feature, the remote system is displayed across all of your monitors. With this feature, you can fully utilize all the monitors connected to the client computer, therefore being able to adjust screen sizing and scaling during an RDP session across multiple monitors. If the remote computer has no additional monitors attached, the Display icon will be inactive.Īn option allows you to open a Remote Support connection expanded across all the monitors on the client computer regardless of the client monitor configuration. To change your view, click on the rectangle that represents the monitor you wish to see.
In this view, the remote monitors are represented by rectangles rather than thumbnail images. Select the Display icon to see all the displays attached to the remote computer.